Returns & Refunds
Returned items must conform to our returns policy:
>Your returned item must arrive at at JaysShops location no later than 14 days from the date the order was delivered.
>Once your return has been received by the boutique and it complies with our returns policy, we will refund you by your original payment method
>We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging
>Items must be returned unworn, unwashed, undamaged and unused with their original tags. Footwear and accessories must be returned in the original boxes provided and inside a protective shipping box
>If the item comes with a security tag this must be left on. If the security tag is removed then the returned item will not comply with the returns policy and will not be refunded
>We recommend that you return items in their original packaging to ensure the necessary protection when in transit
>Returned items will be refunded excluding the cost of shipping when using our returns services
>Customers are responsible for return shipping charges. If there was a mistake on the part of JaysShops, or in the case that an item was faulty or damaged, JaysShops will be reimbursed for return shipping charges.
>Please note that we do not accept liability for shipping loss or damage of returned goods.
To return merchandise ,email us at